Terms of service

Last Updated: February 17, 2026

This website is operated by Krombee, owned and managed by Onyol Limited, a company registered in the United Kingdom (“Company,” “we,” “us,” or “our”).

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”).

If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this website.

By placing an order, you represent that you meet this requirement.

2. Products and Services

We strive to ensure that product descriptions, images, and pricing are accurate. However:

  • We do not guarantee that all descriptions are error-free.
  • Colors may vary due to display settings.
  • Availability may change without notice.

We reserve the right to discontinue products at any time.

3. Pricing and Payment

All prices are listed in USD unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Payment must be received before an order is processed.

We reserve the right to cancel any order due to:

  • Suspected fraud
  • Pricing errors
  • Stock issues
  • Violation of these Terms

4. Order Acceptance

An order confirmation email does not constitute final acceptance.

We reserve the right to refuse or cancel orders at our sole discretion prior to shipment.

5. Shipping and Delivery

Delivery timeframes are estimates and not guarantees.

We are not responsible for delays caused by carriers, customs, weather, or other events beyond our control.

Risk of loss transfers to the customer upon confirmed delivery to the shipping address provided.

6. Returns and Refunds

Returns are governed by our Refund & Returns Policy, which forms part of these Terms.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, and design — is the property of Onyol Limited or its licensors and is protected by applicable intellectual property laws.

Unauthorized use is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by applicable law:

  • We shall not be liable for indirect, incidental, punitive, or consequential damages.
  • Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

9. Indemnification

You agree to indemnify and hold harmless Onyol Limited from any claim or demand arising out of your misuse of the Services or violation of these Terms.

10. Force Majeure

We shall not be liable for failure or delay caused by events beyond our reasonable control, including but not limited to natural disasters, supply chain disruptions, governmental actions, or carrier interruptions.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any dispute arising under these Terms shall be resolved through binding arbitration or competent courts as determined by applicable law.

Nothing in this section limits mandatory consumer protection rights under the laws of your jurisdiction.

12. Changes to Terms

We reserve the right to update these Terms at any time. Updated versions will be posted with a revised “Last Updated” date.

13. Contact

Onyol Limited
5 Brayford Square, Suite 9319
London, E1 0SG
United Kingdom
Email: info@krombee.com